Card Inventory Is Not Displayed Properly In Shelf Page Of Fault Management System. (Doc ID 1989165.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version EMS 43.x to EMS 44.x [Release EMS 43.0 to EMS 44.0]
Information in this document applies to any platform.

Symptoms

ERROR
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EMS Rel 43.0's Card Inventory is not displayed properly in Shelf Page of Fault Management System for Eagles upgraded to Rel 44.0.

WHAT IS WORKING?
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Other EMS's subsystems, like EMS Event Viewer and Measurements Platform, are working properly.

ENVIRONMENT
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Product and Version: EMS 43.0.0 - 150.15.0
Involved Eagles: 44.0.5-54.34.26


BUSINESS IMPACT
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The issue has the following business impact:
Shelf Pages for upgraded Eagles do not display all provisioned cards.

Changes

 The issues is seen when managed Eagles are upgraded to Rel 44.0 or higher.

Cause

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