Palladion/Oracle Communications Session Monitor reports low MOS/Voice Quality because of Packet Loss

(Doc ID 1990734.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.

Goal

This article concerns the following issue: Palladion/OCSM displays bad Voice Quality (VQ) statistics caused by packet loss, but at the same time customer's analysis show that all the packets have arrived correctly to Palladion/OCSM

Solution

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