Pillar Axiom: Pilots continuously reboot due to incorrect DNS servers attempting to resolve the NTP server name during Boot State Pilot

(Doc ID 1991211.1)

Last updated on APRIL 25, 2018

Applies to:

Pillar Axiom 600 Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.


Following an upgrade or a Pilot failover (or a manual pilot failover), the Active Pilot fails during Boot State Pilot. The Passive Pilot becomes Active and encounters the same problem; the issue continues in an endless loop.


This problem can happen when the Axiom is configured with DNS servers that are no longer in service.


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