My Oracle Support Banner

Asset missing the LDOM Icon in BUI after Oracle VM Server for SPARC agent deployed (Doc ID 1995668.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

Enterprise Manager Ops Center - Version 12.2 to 12.3.0 [Release 12.0]
Information in this document applies to any platform.

Goal

The customer deployed an Oracle VM Server for SPARC agent via Ops Center, but were unable to see all three expected icons in the asset tree.

Customer expected to see icons for the system Hardware, LDOM SPARC, and Oracle Solaris:


But no matter what was tried they only would see the following:



And after troubleshooting (steps below) the problem actually worsened in that they only saw the following:


NOTE: newer versions of Ops Center will have updated icons.

All of the following steps were tried but the problem persisted:

- Ensured the virtualization.type was set to "ldom" (not zone):
   # grep virtualization.type /opt/sun/n1gc/lib/XVM_AGENT.properties
      virtualization.type=ldom
   # grep virtualization.type /opt/sun/n1gc/lib/XVM_SERVER.properties
      virtualization.type=ldom

- Completely removed the Ops Center agent, re-installed from the command line as follows:
   /var/scn/install/uninstall -A
   Then ./install -l for sol10  (for sol11 use ./install -l -p <PC ip> )

- Removed everything down to the Ilom and re-discovered Ilom+OS+ re-deployed the agent as Oracle VM Server for SPARC

- Restarted the Proxy

Note: Removal of OS and OS provision was not tried

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.