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Missing LDOM SPARC Icon after Ops Center Oracle VM Server for SPARC agent "seemingly" deployed successfully (Doc ID 1995668.1)

Last updated on OCTOBER 14, 2016

Applies to:

Enterprise Manager Ops Center - Version 12cR2 (12.2) and later
Information in this document applies to any platform.


After an Ops Center Oracle VM Server for SPARC agent had been seemingly deployed successfully, customer was unable to see all three expected icons in the asset tree.

Customer expected to see icons for T-Series Hardware, LDOM SPARC, and Oracle Solaris, ie; the following was expected:


But no matter what was tried they only would see the following:


And after troubleshooting (steps below) the problem actually worsened in that they only saw the following:


All of the following steps were tried but the problem persisted:

- Ensured the virtualization.type was set to "ldom" (not zone):

   # grep virtualization.type /opt/sun/n1gc/lib/
   # grep virtualization.type /opt/sun/n1gc/lib/

- Completely removed the Ops Center agent, re-installed from the commandline as follows:

   /var/scn/install/uninstall -A
   Then ./install -l for sol10  (for sol11 use ./install -l -p <PC ip> )

- Removed everything down to the Ilom and re-discovered Ilom+OS+ re-deployed the agent as Oracle VM Server for SPARC

- Restarted the Proxy

- (Note: Removal of OS and OS provision was not tried)

Problem persisted!



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