SuperCluster - How to recover from a failed 11.2.0.3 to 11.2.0.4 upgrade due to HAIP (Doc ID 1996379.1)

Last updated on APRIL 22, 2015

Applies to:

Oracle SuperCluster T5-8 Half Rack - Version All Versions and later
SPARC SuperCluster T4-4 Half Rack - Version All Versions and later
SPARC SuperCluster T4-4 Full Rack - Version All Versions and later
Oracle SuperCluster T5-8 Full Rack - Version All Versions and later
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
Information in this document applies to any platform.

Symptoms

RAC alert log for the host shows something similar to this

[client(14264)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/ocrcheck_14264.log.
2015-04-05 00:33:17.971:
[client(18393)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/crsctl_grid.log.
2015-04-05 00:33:29.135:
[client(19012)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/crsctl_grid.log.
2015-04-05 00:33:39.677:
[client(19799)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/crsctl_grid.log.
2015-04-05 00:33:50.227:
[client(20622)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/crsctl_grid.log.
2015-04-05 00:34:07.815:
[client(21927)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/crsctl_grid.log.
2015-04-05 00:34:21.661:
[client(23310)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0.4/grid/log/hostname/client/crsctl_grid.log.
2015-04-05 00:35:28.999:
[ctssd(1312)]CRS-2409:The clock on host hostname is not synchronous with the mean cluster time. No action has been taken as the Cluster Time Synchronization Service is running in observer mode.
2015-04-05 00:35:42.338:
[/u01/app/11.2.0.4/grid/bin/orarootagent.bin(28629)]CRS-5818:Aborted command 'start' for resource 'ora.cluster_interconnect.haip'. Details at (:CRSAGF00113:) {0:0:242} in /u01/app/11.2.0.4/grid/log/hostname/agent/ohasd/orarootagent_root//orarootagent_root.log.
2015-04-05 00:35:46.343:
[ohasd(27426)]CRS-2757:Command 'Start' timed out waiting for response from the resource 'ora.cluster_interconnect.haip'. Details at (:CRSPE00111:) {0:0:242} in /u01/app/11.2.0.4/grid/log/hostname/ohasd/ohasd.log.
2015-04-05 00:35:46.674:
[/u01/app/11.2.0.4/grid/bin/oraagent.bin(28409)]CRS-5011:Check of resource "+ASM" failed: details at "(:CLSN00006:)" in "/u01/app/11.2.0.4/grid/log/hostname/agent/ohasd/oraagent_grid//oraagent_grid.log"

 

 



Changes

 Performing an 11.2.0.3 to 11.2.0.4 upgrade in either an LDom or zone host and failure occurs at rootupgrade.sh phase.

Cause

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