Network Services Won't Come Up: "route: socket: Protocol not supported" (Doc ID 1998711.1)

Last updated on JUNE 22, 2016

Applies to:

Solaris SPARC Operating System - Version 10 3/05 to 10 1/13 U11 [Release 10.0]
Information in this document applies to any platform.

Symptoms

some network services won't start; and the service log contains these errors:

route: socket: Protocol not supported
ifconfig: socket: lo0: Address family not supported by protocol family

for example:

root@host [/] # svcs -xv
svc:/network/ipsec/ipsecalgs:default (IPsec algorithm initialization)
State: maintenance since April 10, 2015 09:32:29 AM PDT
Reason: Start method failed repeatedly, last exited with status 1.
  See: http://support.oracle.com/msg/SMF-8000-KS
  See: man -M /usr/share/man -s 1M ipsecalgs
  See: /var/svc/log/network-ipsec-ipsecalgs:default.log
Impact: 2 dependent services are not running:
  svc:/network/ipsec/policy:default
  svc:/milestone/network:default

svc:/network/physical:default (physical network interfaces)
State: maintenance since April 10, 2015 09:29:56 AM PDT
Reason: Start method exited with $SMF_EXIT_ERR_CONFIG.
  See: http://support.oracle.com/msg/SMF-8000-KS
  See: man -M /usr/share/man -s 1M ifconfig
  See: /etc/svc/volatile/network-physical:default.log
Impact: 1 dependent service is not running:
  svc:/milestone/network:default
 
root@host[/] # tail /var/svc/log/network-ipsec-ipsecalgs:default.log
[ Apr 10 09:15:47 Method "start" exited with status 1 ]
[ Apr 10 09:32:29 Executing start method ("/usr/sbin/ipsecalgs -s") ]
ipsecalgs: Unable to open policy socket: Protocol not supported
[ Apr 10 09:32:29 Method "start" exited with status 1 ]
[ Apr 10 09:32:29 Executing start method ("/usr/sbin/ipsecalgs -s") ]
ipsecalgs: Unable to open policy socket: Protocol not supported
[ Apr 10 09:32:29 Method "start" exited with status 1 ]
[ Apr 10 09:32:29 Executing start method ("/usr/sbin/ipsecalgs -s") ]
ipsecalgs: Unable to open policy socket: Protocol not supported
[ Apr 10 09:32:29 Method "start" exited with status 1 ]
 
root@host [/] # more /etc/svc/volatile/network-physical:default.log
[ Apr 10 09:29:51 Enabled. ]
[ Apr 10 09:29:52 Executing start method ("/lib/svc/method/net-physical") ]
[ Apr 10 09:29:52 Timeout override by svc.startd. Using infinite timeout ]
configuring IPv4 interfaces: bge1 bge3 bge800000 bge800002 bge801000 bge801002 bge803000 bge803002 e1000g0 e1000g3.
route: socket: Protocol not supported
ifconfig: socket: lo0: Address family not supported by protocol family
ifconfig: socket: lo0: Address family not supported by protocol family
[ Apr 10 09:29:55 Method "start" exited with status 96 ]

Changes

after disk(s) replaced + SVM restore, network services not starting.

  

Cause

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