Unable to Modify Files via SFTP on SCZ720M3 and Later Using User Mode Access (Doc ID 2001045.1)

Last updated on AUGUST 08, 2017

Applies to:

Acme Packet 6100 - Version S-Cz7.2.0 and later
Acme Packet 4500 - Version S-Cz7.2.0 and later
Acme Packet 6300 - Version S-Cz7.2.0 and later
Acme Packet 4600 - Version S-Cz7.2.0 and later
Acme Packet 3820 - Version S-Cz7.3.0 and later
Acme Packet 4500
Acme Packet 3820
Acme Packet 6300
Acme Packet 6100
Acme Packet 4600

Symptoms

 Customers have reported an issue with SFTP permission when logging into an Oracle Communications Session Border Controller (SBC).

The user can login, viewing and list files, but cannot  modify or upload files,  receiving the error "Permission denied".

This issue happens when using the "user" account to login.

For example:

sftp> rm nnSCX640m6.xz
Removing /code/images/nnSCX640m6.xz
Couldn't delete file: Permission denied


 

Changes

This problem is noted to have started upon installation of the SCZ720M3 maintenance release.

 

 

Cause

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