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Oracle ZFS Storage Appliance: Performance issue after enabling ICAP Vscan (virus scanning) service on a share (Doc ID 2001263.1)

Last updated on JULY 31, 2018

Applies to:

Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
Sun Storage 7410 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)
Appliance Type: Sun Storage 7110
Appliance Version: 2011.04.24.9.0,1-1.46

Symptoms

After enabling the Virus Scan option on a share there was a performance issue accessing the filesystems.

There was a high CPU load observed - check via Analytics.

 

 

By restarting the ICAP Vscan service, the issue was temporarily resolved:

Oct  3 21:07:11 7110 vscand: [ID 540744 daemon.notice] quarantine /export/data/home/user1/Thunderbird/Profiles/khrcwfvs.default/Cache/_CACHE_003_ -8 - Malformed container violation
Oct  3 21:07:24 7110 vscand: [ID 540744 daemon.notice] quarantine /export/data/home/user2/Thunderbird/Profiles/d4lq8lsx.default/Cache/_CACHE_003_ -8 - Malformed container violation
Oct  3 21:31:28 7110 vscand: [ID 678180 daemon.notice] Scan Engine - connection error (192.x.x.45:1344) Connection timed out
Oct  3 21:41:25 7110 vscand: [ID 678180 daemon.notice] Scan Engine - connection error (192.x.x.45:1344) Connection refused
Oct  4 00:41:40 7110 vscand: [ID 678180 daemon.notice] Scan Engine - connection error (192.x.x.44:1344) Connection timed out

Oct  6 22:05:51 7110 vscand: [ID 678180 daemon.notice] Scan Engine - connection error (192.x.x.45:1344) Connection timed out
Oct  6 22:08:45 7110 vscand: [ID 940187 daemon.error] Error receiving data from Scan Engine: Connection timed out

 

Changes

Enabled ICAP virus scan on the project / share.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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