SL150 - Library Is Showing Offline in GUI. Close Magazine Requested but Magazine is Already Closed

(Doc ID 2001508.1)

Last updated on MAY 19, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Library is offline, at that time the drop down box does not work in GUI. Only solution is to restart the library.

Magazine in Module 10 showing in logs as being open when it is in fact closed.

O,0063,2015-03-24T17:18:22.391,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0063,2015-03-24T17:20:46.468,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0064,2015-03-24T17:39:05.042,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0064,2015-03-24T17:42:03.168,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0065,2015-03-24T18:00:00.641,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0065,2015-03-24T18:02:30.724,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0066,2015-03-24T18:02:33.725,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0066,2015-03-24T18:03:43.755,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0067,2015-03-24T18:21:01.254,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0067,2015-03-24T18:24:47.354,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0068,2015-03-24T18:41:26.837,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0068,2015-03-24T18:46:32.991,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0069,2015-03-24T19:02:03.324,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis
C,0069,2015-03-24T19:07:53.502,9080,MAG_OPEN_OR_UNLATCHED,,,,,,,,,,,Resolved
O,0070,2015-03-24T19:23:00.902,9080,MAG_OPEN_OR_UNLATCHED,1,Module 10 Right Magazine,2,Module 10 Chassis,3,Module 10 Controller,,,,,Close magazine. Reseat/replace controller. Inspect/replace module chassis

Changes

 N/A

Cause

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