xDR Session Stopped, IXP Server Is Crashing or Top Shows High Load Because of IxpForward Process
(Doc ID 2006355.1)
Last updated on MARCH 13, 2024
Applies to:
Oracle Communications Performance Intelligence Center (PIC) Software - Version 7.1 to 9.0.4 [Release 7.0 to 9.0] Oracle Communications Diameter Signaling Router (DSR) - Version DSR 3.0 to DSR 5.1 [Release DSR 3.0 to DSR 5.0] Information in this document applies to any platform.
Symptoms
Following symptoms can happen:
xDR session stopped with following log in IxpStore or IxpOperate:
IXP server is rebooting automatically. hplog -v command output shows Automatic Server Recovery (ASR) has been triggered.
top shows high load (over 100)
IxpForward use maximum allocatable memory on a 32 bits operating system (around 3 Gigabytes)