Upgrade Of SBC 3820 From 6.4 To 7.3 Fails (Doc ID 2009935.1)

Last updated on MAY 20, 2015

Applies to:

Acme Packet 3820 - Version S-Cz7.2.5 and later
Information in this document applies to any platform.


Upgrading 3820 HA system from version 6.4 to version 7.x code.


We have used the information from the release notes and configuration guides. In summary, copy the .boot file to /boot/bootloader and update the new image file as usual. We tried upgrading to 7.2 GA and 7.3 but it always fails. The system hangs as shown in the attachment.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms