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Upgrade Of SBC 3820 From 6.4 To 7.3 Fails (Doc ID 2009935.1)

Last updated on AUGUST 17, 2022

Applies to:

Acme Packet 3820 - Version S-Cz7.2.5 and later
Information in this document applies to any platform.


Upgrading 3820 HA system from version 6.4 to version 7.x code.


We have used the information from the release notes and configuration guides. In summary, copy the .boot file to /boot/bootloader and update the new image file as usual. We tried upgrading to 7.2 GA and 7.3 but it always fails. The system hangs as shown in the attachment.


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