Users Cannot Print After Upgrade of Secure Global Desktop Server to Red Hat Enterprise Linux 6.6 (Doc ID 2013508.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Secure Global Desktop (SGD) Administrators may receive reports that printing from and through SGD no longer works after upgrading the host Linux OS on the SGD server.

Changes

A recent upgrade of the SGD server to Oracle (or Red Hat) enterprise Linux 6.6

Environment:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms