Netra T5220 - /SYS/MB/PCIE Forced fail (Doc ID 2017029.1)

Last updated on JUNE 08, 2016

Applies to:

Sun Netra T5220 Server - Version All Versions and later
Oracle Solaris on SPARC (64-bit)

Symptoms

Server fails post & does not see it's internal disks/volumes,

product_name = Netra-T5220

2015-06-02 18:34:47.791 0:0:0>
2015-06-02 18:34:47.840 0:0:0>POST 4.33.6.d 2013/07/23 10:32  
...
2015-06-02 18:34:48.683 0:0:0>VBSC selecting Normal mode, MAX Testing.
2015-06-02 18:34:48.795 0:0:0>VBSC setting verbosity level 3
...
2015-06-02 18:36:21.486 0:0:0>Begin: PIU INT init test
2015-06-02 18:36:21.642 0:0:0>
2015-06-02 18:36:21.644 0:0:0>ERROR: TEST = PIU INT init test
2015-06-02 18:36:21.649 0:0:0>H/W under test = MB/CMP0-PIU
2015-06-02 18:36:21.654 0:0:0>Repair Instructions: Replace items in order listed by 'H/W under test' above.
2015-06-02 18:36:21.661 0:0:0>MSG =    CPU_CHIP-NCU Error - 64bit       Cntl Reg Register,
   address  00000088.006014a8
   expected 00000000.00000000
   observed 00000000.00000001
   wrote    00000000.00000000
2015-06-02 18:36:21.679 0:0:0>END_ERROR

2015-06-02 18:36:21.734 0:0:0> FAILED   
2015-06-02 18:36:21.842 0:0:0>
2015-06-02 18:36:21.844 0:0:0>ERROR: TEST = PIU INT init test
2015-06-02 18:36:21.852 0:0:0>H/W under test = MB/CMP0-PIU
2015-06-02 18:36:21.858 0:0:0>Repair Instructions: Replace items in order listed by 'H/W under test' above.
2015-06-02 18:36:21.868 0:0:0>MSG = 
  *** Test Failed!! ***

2015-06-02 18:36:21.874 0:0:0>END_ERROR
2015-06-02 18:36:21.927 0:0:0>End  : PIU INT init test
...
2015-06-02 18:38:54.281 0:0:0>ERROR:
2015-06-02 18:38:54.333 0:0:0> POST toplevel status has the following failures:
2015-06-02 18:38:54.390 0:0:0> Node 0 ------------------------------- 
2015-06-02 18:38:54.445 0:0:0>  MB/PIU        
2015-06-02 18:38:54.502 0:0:0> I/O ---------------------------------- 
2015-06-02 18:38:54.557 0:0:0>  MB            
2015-06-02 18:38:54.610 0:0:0>END_ERROR
...
Sun Netra T5220, No Keyboard
Copyright (c) 1998, 2013, Oracle and/or its affiliates. All rights reserved.
...

ERROR: The following devices are disabled:
MB/PCIE

auto-boot? =  false
{0} ok

 Internal Disks/Volumes disappeared:

{0} ok probe-scsi-all
{0} ok 

 ILOM recorded MB failure:

-> show faulty
Target              | Property               | Value
--------------------+------------------------+---------------------------------
/SP/faultmgmt/0     | fru                    | /SYS/MB
/SP/faultmgmt/0/    | timestamp              | Jun 02 18:38:56
faults/0            |                        |
/SP/faultmgmt/0/    | sp_detected_fault      | /SYS/MB/PCIE Forced fail (POST)
faults/0            |                        |
->

FW/Components affected:

Sun System Firmware 7.4.6.c 2013/08/09 20:46
    
/MB            541-2867    1378GD1-09030101C7    Flextronics  NT5X20-MB
/PCI_MEZZ      371-4281    8T0J1L                Mitac Intern PCI TRAY

 

Cause

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