How To Resolve Unrecoverable USB Hardware Error Reported On Internal USB For ZFS Storage Appliance (Doc ID 2018621.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle SuperCluster T5-8 Hardware - Version All Versions to All Versions [Release All Releases]
Exalogic Elastic Cloud X4-2 Quarter Rack - Version X4 to X4 [Release X4]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
Exalogic Elastic Cloud X4-2 Hardware - Version X4 to X4 [Release X4]
7000 Appliance OS (Fishworks)

Goal

A number of ZFS-ES systems have encountered the following message on installation:

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms