ODA: Infra Patching Hangs Updating Controllers with "Updating the Controller : c1 with the firmware : 0x0072 11.05.03.00" (Doc ID 2018659.1)

Last updated on AUGUST 21, 2015

Applies to:

Oracle Database Appliance - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Upgrade of infra  on ODA V1 system hangs at following step :

[root@ODAUATCGNS01 bin]#  ./oakcli update -patch 12.1.2.2.0 --infra

INFO: DB, ASM, Clusterware may be stopped during the patch if required
INFO: Both nodes may get rebooted automatically during the patch if required
Do you want to continue: [Y/N]?: y
INFO: User has confirmed the reboot
INFO: Patch bundle must be unpacked on the second node also before applying this patch
Did you unpack the patch bundle on the second node?: [Y/N]?: y

Please enter the 'root'  password :
Please re-enter the 'root' password:
INFO: Setting up the SSH
..
========truncated =========================

...
...
INFO: 2015-05-18 03:53:32: ....................Patching shared HDDs...............
INFO: 2015-05-18 03:53:32: Disk : d0  is already running with : ST360057SSUN600G 0B25
INFO: 2015-05-18 03:53:33: Disk : d1  is already running with : ST360057SSUN600G 0B25
INFO: 2015-05-18 03:53:33: Disk : d2  is already running with : ST360057SSUN600G 0B25
INFO: 2015-05-18 03:53:42: ....................Patching Expanders...............
INFO: 2015-05-18 03:53:42: Expander : x0  is already running with : T4 Storage 0342
INFO: 2015-05-18 03:53:43: Expander : x1  is already running with : T4 Storage 0342
INFO: 2015-05-18 03:53:43: ....................Patching Controllers...............
INFO: 2015-05-18 03:53:43: No-update for the Controller: c0

INFO: 2015-05-18 03:53:43: Updating the  Controller : c1 with the firmware : 0x0072 11.05.03.00     ------>>>Update infra got stuck at this point
..
command stucks after this for hours ============ and it failed

 

 
 Later when stop with "CTL+c"  it failed with following error :

...
INFO: 2015-05-18 08:25:30: Expander : x0  is already running with : T4
Storage 0342
INFO: 2015-05-18 08:25:31: Expander : x1  is already running with : T4
Storage 0342
INFO: 2015-05-18 08:25:31: ....................Patching
Controllers...............
INFO: 2015-05-18 08:25:31: No-update for the Controller: c0
INFO: 2015-05-18 08:25:31: Updating the  Controller : c1 with the firmware :         0x0072 11.05.03.00
ERROR: 2015-05-18 08:43:27: Failed to update the Controller : c1 with the firmware 0x0072 11.05.03.00

  

Changes

Updating the infra on the ODA from 2.8 and lower
to ODA versions 12.1.x and higher.

Cause

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