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Exalogic ZS3-ES Heads: Critical Fault Message "A hardware fault within the device or its interface was detected in the USB device. The driver has failed to initialize the device and the device is in an invalid state" (Doc ID 2019044.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

Exalogic Elastic Cloud X5-2 Hardware - Version X5 to X5 [Release X5]
Exalogic Elastic Cloud X4-2 Eighth Rack - Version X4 to X4 [Release X4]
Exalogic Elastic Cloud X4-2 Hardware - Version X4 to X4 [Release X4]
Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 to 2.0.6.2.170418
Linux x86-64
Oracle Solaris on x86-64 (64-bit)
Oracle Virtual Server (x86-64)

Symptoms

In Exalogic racks with ZS3-ES Storage heads Critical Fault message "A hardware fault within the device or its interface was detected in the USB device. The driver has failed to initialize the device and the device is in an invalid state" is thrown on one of the ZFS heads.

Note:

The above critical fault message appearing, even a USB drive never used. ZS3-ES heads do not have a USB drive.

Below is screenshot of the message shown in ZFS BUI.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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