My Oracle Support Banner

Users Report Client Setup Hangs at "Connecting" when Trying to Connect to Secure Global Desktop Using Safari on iOS Devices (Doc ID 2021387.1)

Last updated on SEPTEMBER 04, 2018

Applies to:

Oracle Secure Global Desktop - Version 5.2 to 5.2 [Release 5.0]
Apple iOS

Symptoms

The Secure Global Desktop (SGD) Client Setup dialog stays at "Connecting" when trying to connect to Secure Global Desktop using Safari on an iOS device.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.