Users Report Client Setup Hangs at "Connecting" when Trying to Connect to Secure Global Desktop Using Safari on iOS Devices (Doc ID 2021387.1)

Last updated on JUNE 23, 2015

Applies to:

Oracle Secure Global Desktop - Version 5.2 to 5.2 [Release 5.0]
Apple iOS

Symptoms

The Secure Global Desktop (SGD) Client Setup dialog stays at "Connecting" when trying to connect to Secure Global Desktop using Safari on an iOS device.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms