ASR Diagnostic Bundle file request
(Doc ID 2021656.1)
Last updated on AUGUST 27, 2020
Applies to:Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Retrieve the ASR Bundle for analysis and further investigation within ASR.
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In this Document
|1.- From ASR Manager run the following script as root user:|
- For Versions 4.x.x:
- For Versions Versions 5.X.X, 18.1.X, 19.1.X and 20.1.X:
In case you don't know what is your current ASR Manager version, follow this steps below.
2.-To determine which version are you running, please execute as root user:
|This is the default path for ASR version 5.X.X, 18.1.X, 19.1.X, and 20.1.X:|
|This is the default path for ASR version 4.X.X:|