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SL48 / SL24 SAS Medium changer is not visible (Doc ID 2023453.1)

Last updated on OCTOBER 21, 2016

Applies to:

Sun StorageTek SL48 Tape Library - Version All Versions and later
Sun StorageTek SL24 Tape Autoloader - Version All Versions and later
Solaris Operating System - Version 10 9/10 U9 and later
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)

Symptoms

The SL48 ort SL24 SAS robotic is not visible in "cfgadm -alv" output and not reported in "prtpicl -v":

# cfgadm -alv
...

c4                             connected    configured   unknown
unavailable  scsi-sas     n        /devices/pci@0,0/pci8086,340c@5/pci1000,30b0@0/iport@4:scsi
c4::rmt/1                      connected    configured   unknown    HP Ultrium 5-SCSI
unavailable  tape         n        /devices/pci@0,0/pci8086,340c@5/pci1000,30b0@0/iport@4:scsi::rmt/1
c5                             connected    configured   unknown
unavailable  scsi-sas     n        /devices/pci@0,0/pci8086,340c@5/pci1000,30b0@0/iport@8:scsi
c5::rmt/0                      connected    configured   unknown    HP Ultrium 5-SCSI
unavailable  tape         n        /devices/pci@0,0/pci8086,340c@5/pci1000,30b0@0/iport@8:scsi::rmt/0

 The device may also be visible and attached to the "nulldriver":

# cfgadm -alv
...
c8                             connected    configured   unknown
unavailable  scsi-sas     n        /devices/pci@78,0/pci8086,e0a@3,2/pci1000,30b0@0/iport@8:scsi
c8::nulldriver0                connected    configured   unknown    HP MSL G3 Series
unavailable  med-changer  n        /devices/pci@78,0/pci8086,e0a@3,2/pci1000,30b0@0/iport@8:scsi::nulldriver0
c8::rmt/0                      connected    configured   unknown    HP Ultrium 4-SCSI
unavailable  tape         n        /devices/pci@78,0/pci8086,e0a@3,2/pci1000,30b0@0/iport@8:scsi::rmt/0

 

Changes

 3rd party robotic driver was removed or incorrect changes was done in /etc driver configuration files.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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