Netra T5440 - I2C bus noise causing erroneous DVD behaviour
(Doc ID 2024347.1)
Last updated on MAY 07, 2019
Applies to:
Sun Netra T5440 Server - Version All Versions to All Versions [Release All Releases]Information in this document applies to any platform.
Symptoms
System will have issues using the DVD drive.
Some issues that may occur:
- The DVD drive will automatically eject any media put into it
- The DVD drive will not read any media put into it
- The system will hang when a media is put into the DVD drive
Looking at the ILOM logs (showlogs -v or show /SP/logs/event/list) some of the below may be seen:
Issues with one (or more) power supplies:
8691 Wed Jun 3 06:02:32 2015 Fault Fault critical
SP detected fault at time Wed Jun 3 06:02:32 2015. Input power unavailab
le for PSU at PS0
8690 Wed Jun 3 06:02:32 2015 Fault Fault critical
SP detected fault at time Wed Jun 3 06:02:32 2015. Input power unavailab
le for PSU at PS1
8689 Wed Jun 3 06:02:32 2015 Fault Fault critical
SP detected fault at time Wed Jun 3 06:02:32 2015. Input power unavailab
le for PSU at PS2
8688 Wed Jun 3 06:01:06 2015 Chassis Log critical
CRITICAL ALARM is set
8687 Wed Jun 3 04:56:57 2015 Fault Fault critical
SP detected fault at time Wed Jun 3 04:56:57 2015. Input power unavailab
le for PSU at PS1
8686 Wed Jun 3 04:56:56 2015 Fault Fault critical
SP detected fault at time Wed Jun 3 04:56:56 2015. Input power unavailab
le for PSU at PS2
8685 Wed Jun 3 04:56:52 2015 Fault Fault critical
SP detected fault at time Wed Jun 3 04:56:52 2015. Input power unavailab
le for PSU at PS0
Paused: press any key to continue, or 'q' to quit
8684 Wed Jun 3 04:56:39 2015 IPMI Log critical
ID = 1cf9 : 06/03/2015 : 04:56:37 : Voltage : /PS1/AC_POK : State Deasser
ted
8683 Wed Jun 3 04:56:39 2015 IPMI Log critical
ID = 1cf8 : 06/03/2015 : 04:56:36 : Voltage : /PS2/AC_POK : State Deasser
ted
8682 Wed Jun 3 04:56:32 2015 IPMI Log critical
ID = 1cf7 : 06/03/2015 : 04:56:32 : Voltage : /PS0/AC_POK : State Deasser
ted
Issues with hard drives being inserted/removed:
8621 Tue Apr 21 01:28:53 2015 Chassis Action major
Hot removal of HDD11
8620 Tue Apr 21 01:28:53 2015 Chassis Action major
Hot removal of HDD6
8619 Tue Apr 21 01:28:53 2015 Chassis Action major
Hot insertion of HDD1
8618 Tue Apr 21 01:28:52 2015 Chassis Action major
Hot removal of HDD7
8617 Tue Apr 21 01:28:52 2015 Chassis Action major
Hot removal of HDD2
8616 Tue Apr 21 01:28:50 2015 Chassis Action major
Hot removal of HDD8
8615 Tue Apr 21 01:28:50 2015 Chassis Action major
Hot removal of HDD3
ID = 1cf6 : 05/28/2015 : 00:58:20 : Entity Presence : /HDD10/PRSNT : Devi
ce Absent
Paused: press any key to continue, or 'q' to quit
8654 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cf5 : 05/28/2015 : 00:58:20 : Entity Presence : /HDD5/PRSNT : Devic
e Absent
8653 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cf4 : 05/28/2015 : 00:58:20 : Entity Presence : /HDD0/PRSNT : Devic
e Present
8652 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cf3 : 05/28/2015 : 00:58:18 : Entity Presence : /HDD11/PRSNT : Devi
ce Absent
8651 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cf2 : 05/28/2015 : 00:58:18 : Entity Presence : /HDD6/PRSNT : Devic
e Absent
8650 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cf1 : 05/28/2015 : 00:58:18 : Entity Presence : /HDD1/PRSNT : Devic
e Present
8649 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cf0 : 05/28/2015 : 00:58:17 : Entity Presence : /HDD7/PRSNT : Devic
e Absent
8648 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cef : 05/28/2015 : 00:58:17 : Entity Presence : /HDD2/PRSNT : Devic
e Absent
8647 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1cee : 05/28/2015 : 00:58:16 : Entity Presence : /HDD8/PRSNT : Devic
e Absent
8646 Thu May 28 00:58:26 2015 IPMI Log minor
ID = 1ced : 05/28/2015 : 00:58:16 : Entity Presence : /HDD3/PRSNT : Devic
e Absent
8645 Thu May 28 00:58:25 2015 IPMI Log minor
ID = 1cec : 05/28/2015 : 00:58:14 : Entity Presence : /HDD9/PRSNT : Devic
e Absent
Paused: press any key to continue, or 'q' to quit
8644 Thu May 28 00:58:14 2015 IPMI Log minor
ID = 1ceb : 05/28/2015 : 00:58:14 : Entity Presence : /HDD4/PRSNT : Devic
e Absent
Issues with insertion/removal of the SASBP and the SAS Expander (which isn't hooked up directly to the PDB but is hooked up to the SASBP which is connected to the PDB):
8633 Sun May 24 05:33:05 2015 IPMI Log minor
ID = 1cea : 05/24/2015 : 05:33:05 : Entity Presence : /SASBP/PRSNT : Stat
e Asserted
8632 Sun May 24 05:32:59 2015 IPMI Log minor
ID = 1ce9 : 05/24/2015 : 05:32:59 : Entity Presence : /SASBP/PRSNT : Stat
e Deasserted
8631 Sun May 17 05:01:01 2015 Chassis Action major
Hot insertion of /SYS/SAS_EXP
8630 Sun May 17 05:00:52 2015 IPMI Log minor
ID = 1ce8 : 05/17/2015 : 05:00:52 : Entity Presence : /SAS_EXP/PRSNT : St
ate Asserted
8629 Sun May 17 05:00:50 2015 Chassis Action major
Hot removal of /SYS/SAS_EXP
8628 Sun May 17 05:00:46 2015 IPMI Log minor
ID = 1ce7 : 05/17/2015 : 05:00:46 : Entity Presence : /SAS_EXP/PRSNT : St
ate Deasserted
8627 Wed May 6 00:08:51 2015 Chassis Action major
Hot insertion of /SYS/SAS_EXP
8626 Wed May 6 00:08:43 2015 IPMI Log minor
ID = 1ce6 : 05/06/2015 : 00:08:43 : Entity Presence : /SAS_EXP/PRSNT : St
ate Asserted
8625 Wed May 6 00:08:40 2015 Chassis Action major
Hot removal of /SYS/SAS_EXP
Paused: press any key to continue, or 'q' to quit
8624 Wed May 6 00:08:37 2015 IPMI Log minor
ID = 1ce5 : 05/06/2015 : 00:08:37 : Entity Presence : /SAS_EXP/PRSNT : St
ate Deasserted
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |