Sun Storage 2500, 2500-M2 and 6000 Arrays: CAM Reports Incorrect Link Status for Controller-B Host Ports (Doc ID 2029205.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Sun Storage 6580 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6780 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6180 Array - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

On 07.77.xx firmware, Controller-B host port link status may report incorrectly in Common Array Manager GUI and CLI.

NOTE : This issue is only applicable to 07.77.xx firmware.

If originally the port link is UP, the GUI and CLI may show it as DOWN and vice versa. There is no impact on host access.

Eg : In this scenario the Controll-B host channels are actually UP and optimal without any host access issues.But the GUI and CLI shows this port as DOWN. From storageArrayProfile.txt in supportdata, you can find the below details.

 

Cause

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