ODA ODAVP "oakcli apply core_config_key" Fails with "ERROR: Invalid Serial number, cannot set the core count"

(Doc ID 2035218.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Database Appliance X4-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
ODA,oakcli, core_key,

Symptoms

Primary Symptom :  Unable to apply a Core Key on an Oracle Database Appliance on any version with messages :    "...Invalid Serial number..."

Other reasons for Core Key application failure are discussed in Document: 1638577.1 - ODA Troubleshooting ODA Core Key Generation and Application Problems

Changes

Attempting to apply a Core Key on the Oracle Database Appliance (ODA) including V1, X3-2, X4-2 and X5-2.
This note is not designed to troubleshoot X6-2 ODA but may still provide some suggestions when troubleshooting the problem on X6-2 lite and HA versions

While this problem is most likely to occur during the first attempt to apply a Core Key, this problem can technically appear any time a new core key is being applied.

One source not discussed is regarding failure to copy the key properly or cleanly from MOS.
- We always recommend checking the byte size of the key from source and thru copying to the ODA ( common sizes are 176 and 180 bytes  )

Cause

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