ODA ODAVP "oakcli apply core_config_key" Fails with "ERROR: Invalid Serial number, cannot set the core count"
(Doc ID 2035218.1)
Last updated on JANUARY 07, 2024
Applies to:
Oracle Database Appliance X4-2 - Version All Versions to All Versions [Release All Releases]Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
ODA,oakcli, core_key,
Symptoms
Primary Symptom : Unable to apply a Core Key on an Oracle Database Appliance on any version with messages : "...Invalid Serial number..."
Other reasons for Core Key application failure are discussed in Document: 1638577.1 - ODA Troubleshooting ODA Core Key Generation and Application Problems
Other reasons for Core Key application failure are discussed in Document: 1638577.1 - ODA Troubleshooting ODA Core Key Generation and Application Problems
Changes
Attempting to apply a Core Key on the Oracle Database Appliance (ODA) including V1, X3-2, X4-2 and X5-2.
This note is not designed to troubleshoot X6-2 ODA but may still provide some suggestions when troubleshooting the problem on X6-2 lite and HA versions
While this problem is most likely to occur during the first attempt to apply a Core Key, this problem can technically appear any time a new core key is being applied.
One source not discussed is regarding failure to copy the key properly or cleanly from MOS.
- We always recommend checking the byte size of the key from source and thru copying to the ODA ( common sizes are 176 and 180 bytes )
Cause
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