ACSLS - RPC TCP Client Connection Failed, RPC: Rpcbind Failure (Doc ID 2037629.1)

Last updated on MAY 19, 2017

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.3 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

ACSLS cannot send any response packet back to the NetBackup media server client:

========================================================================
2015-07-20 14:09:38 CSI[0]:
955 N csi_client_proc.c 1 352
ONC RPC: st_send_packet(): status:STATUS_NI_FAILURE; failed: clnttcp_create()
RPC TCP client connection failed, RPC: Rpcbind failure
Errno = 0(Error 0)
Remote Internet address:10.40.32.179, Port: 0

2015-07-20 14:09:38 ACSSA[0]:
1441 N sa_demux.c 1 296
Server system network interface failure.

2015-07-20 14:12:08 CSI[0]:
955 N csi_client_proc.c 1 352
ONC RPC: st_send_packet(): status:STATUS_NI_FAILURE; failed: clnttcp_create()
RPC TCP client connection failed, RPC: Rpcbind failure
Errno = 0(Error 0)
Remote Internet address:10.40.32.179, Port: 0
====================================

Remote internet address 10.40.32.179 is the IP address of the NetBackup server's bge0 interface (nbmstr1)
The SSI_HOSTNAME in vm.conf is nbrmstr1-n (IP address 172.25.128.32).

ACSLS is returning the response packet on the 10.40 network instead of the 172.25 network.

Changes

Network configuration change.

Cause

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