Sun Ray Client Shows On-Screen Display Icon 27A After Upgrading Sun Ray Server's Operating System (Doc ID 2043438.1)

Last updated on MAY 05, 2017

Applies to:

Sun Ray Software - Version SRS 5.4.4 to SRS 5.4.4 [Release 5.0]
Information in this document applies to any platform.

Symptoms

After upgrading the Operating System (OS) on the server that Sun Ray Server (SRS) is installed on, Sun Ray clients may not able to connect to SRS Server. They fail, displaying the On-Screen Display (OSD) Icon 27A 

Further investigation shows how utauthd does not start and /var/opt/SUNWut/log/auth_log reports the following error:

 

 

Changes

This can happen when upgrading Solaris 11.2 SRU 10.5 to SRU 12.7.

Cause

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