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SL8500 - IP Configuration and Licenses Were Lost After Firmware Upgrade (Doc ID 2044497.1)

Last updated on JUNE 15, 2018

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Error message - @SLS0662I LMU RESPONSE ERROR - 01,000,10,80 
 
Can ping the library port 2B and port 2A, but cannot do a vary on ACS 01.

Changes

Customer upgraded SL8500 firmware from 3.98b to 7.01. 

IP configuration and licenses were lost after firmware upgrade.

Cause

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