T3-4/T4-4 System Fails to Start Due to SPT-8000-NE Event (Doc ID 2044871.1)

Last updated on MAY 01, 2017

Applies to:

SPARC T3-4 - Version All Versions to All Versions [Release All Releases]
SPARC T4-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 The system won't start due to an event on the SCC:

------------------- ------------------------------------ -------------- --------
Time                UUID                                 msgid          Severity
------------------- ------------------------------------ -------------- --------
2015-08-04/11:54:42 5e99014b-752f-4487-d5ff-af5ee9be39d5 SPT-8000-NE    Critical

Fault class : fault.scc.invalid

FRU         : /SYS/MB/SCC
              (Part Number: unknown)
              (Serial Number: unknown)

Description : The SCC is either missing or invalid.

Response    : The service required LED on the chassis may be illuminated.
              The SP network port will be disabled.

Impact      : The Host will not be able to be powered on. Because the SCC
              provides the SP's MAC address, the SP network management port
              will be unusable.

Action      : Please refer to the associated reference document at
              http://support.oracle.com/msg/SPT-8000-NE for the latest
              service procedures and policies regarding this diagnosis.

 

It's also possible that other related events will appear:

------------------- ------------------------------------ -------------- --------
Time                UUID                                 msgid          Severity
------------------- ------------------------------------ -------------- --------
2015-08-04/11:52:38 969b78b8-76c4-ec0b-b904-e68996ff3d2d ILOM-8000-D8   Major

Fault class : fault.fruid.inaccessible

FRU         : /SYS/MB/FIO
              (Part Number: unknown)
              (Serial Number: unknown)

Description : The persistent storage on a FRU cannot be accessed.

Response    : The system will continue running. If not yet running, the
              affected FRU may not be usable.

Impact      : Possible loss of resources if platform is not yet started.

Action      : Please refer to the associated reference document at
              http://support.oracle.com/msg/ILOM-8000-D8 for the latest
              service procedures and policies regarding this diagnosis.

 

Multiple events of ILOM-8000-2V might also be seen on multiple parts:

2015-08-03/14:08:29  9a5e5a86-9534-c3d9-d799-9380c1092f9b   ILOM-8000-2V      FRUID contents are corrupt
        FRU       = /SYS/MB/FIO
2015-08-03/14:19:16  5090b2d8-3b18-c916-d440-ca9f0193add4   ILOM-8000-2V      FRUID contents are corrupt
        FRU       = /SYS/MB
2015-08-03/14:19:29  ad360bb8-5643-c179-d40b-c31b36a7f17e   ILOM-8000-2V      FRUID contents are corrupt
        FRU       = /SYS/MB_ENV
2015-08-03/14:19:42  96e8d847-b34f-c7fe-bbc4-833ea4f3a4b2   ILOM-8000-2V      FRUID contents are corrupt
        FRU       = /SYS/MB/REM0
2015-08-03/14:19:48  71d8a008-8517-ea38-8997-c74118ccb596   ILOM-8000-2V      FRUID contents are corrupt
        FRU       = /SYS/MB/REM1
2015-08-03/14:24:32  e019b395-da85-e54d-bb20-e6eb22ad49fc   ILOM-8000-2V      FRUID contents are corrupt
        FRU       = /SYS/MB/FIO

 

 

Cause

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