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SL150 - Problem with Unreadable Volser Labels (Doc ID 2046074.1)

Last updated on JUNE 15, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Customer just purchased the SL150 firmware version 2.50 from Oracle vendor and they are having problems reading the tapes.  Noticed the issue when first powered up the unit.  Looking at the from LCD panel of the SL150 to verify the tape(s)information. Loaded 24 tapes with barcodes and the display for the Tape Label section is reading "UNREADABLE".  Out of the 24 tapes loaded 16 are reading "UNREADABLE".  Rearranged the tapes to different slots and the tapes that were readable before become unreadable and vice versa. The SL150 is not consistently reading the barcodes on the tapes.

Changes

New Install.

Cause

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