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Sun SPARC[TM] Enterprise M4000/M5000: All Platform Components Show Deconfigured and Normal but Not Degraded or Faulted. (Doc ID 2054499.1)

Last updated on OCTOBER 02, 2023

Applies to:

Sun SPARC Enterprise M4000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M5000 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

On M4000/M5000 systems, cases have been observed where all major components as MBU_A, CPUM#[01]-CHIP#[01], MEMBs, and IOU#0 have been marked as Deconfigured in XSCF view, while nothing is Degraded or Faulty.

As a result, platform domain(s) cannot boot. See the following scenarios from snapshot data:

 

Changes

 

Cause

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