Secure Global Desktop May Fail to Start Properly if CATALINA_BASE, CATALINA_HOME or JRE_HOME Environment Variables are Incorrect
(Doc ID 2054993.1)
Last updated on JUNE 14, 2021
Applies to:Oracle Secure Global Desktop - Version 5.2 to 5.5 [Release 5.0]
Information in this document applies to any platform.
The Secure Global Desktop (SGD) Administrator may not be able to start SGD services correctly if superuser (root) has the CATALINA_BASE, CATALINA_HOME or JRE_HOME environment variables defined with incorrect data.
In this scenario, the Tomcat server may fail to start correctly, though the output of SGD-specific commands--like `tarantella status`--look normal:
This behavior may present to end users as an inability to load the SGD Login screen (i.e.: https://sgddemo.example.com/sgd ):
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