3820 HA Pair Keep Switching (Doc ID 2059491.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

Acme Packet 3820 - Version S-Cz7.2.5 to S-Cz7.2.5 [Release S-Cz7.0]
Information in this document applies to any platform.

Symptoms

3820 HA pair keeps switching to 2nd SBC . Both are 100% healthy but when we make SBC#1 primary...after awhile it swaps back to SBC#2. This causes the MS UM system to start having issues. Both SBC's are the same and show 100% healthy.

Cause

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