ACSLS - ACSLS Package Only Partially Installed With Error "owner name <jack> not found in passwd table(s)"
(Doc ID 2062138.1)
Last updated on JULY 11, 2022
Applies to:
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.4 to 8.4 [Release 8.0]Information in this document applies to any platform.
Symptoms
ACSLS 8.4 installation status shows "partially installed"
root@acsls-server:/opt/ACSLS_8.4.0# pkginfo -l STKacsls
PKGINST: STKacsls
NAME: Automated Cartridge Server Library Software (ACSLS)
CATEGORY: system
ARCH: sun4
VERSION: release 8.4.0
BASEDIR: /export/home
VENDOR: Oracle
PSTAMP: August 31,2015
INSTDATE: Sep 18 2015 10:47
STATUS: partially installed <<<---
FILES: 806 installed pathnames
2 partially installed pathnames
63 directories
735 executables
3 setuid/setgid executables
2227136 blocks used (approx)
From /tmp/acsls_PK_install.txt, the ACSSA directory cannot be installed:
-----
## Executing preinstall script.
Group acsls exists.
Adding 'root' to the acsls group.
Successfully added user 'acsss' to group 'acsls'.
passwd: password information changed for acsss
Successfully added user acssa
passwd: password information changed for acssa
Successfully added user acsdb
Successfully updated ACSLS system accounts
## Installing part 1 of 1.
pkgadd: ERROR: unable to create package object .
pathname does not exist
owner name <jack> not found in passwd table(s)
/export/home/ACSSA
/export/home/ACSSA/.bash_profile
ERROR: attribute verification of failed
owner name <jack> not found in passwd table(s)
/export/home/ACSSS/.acsss_env
/export/home/ACSSS/.bashrc
Changes
Installing ACSLS 8.4 on a Solaris 11.2 system
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |