SL150 - Fails to Audit Mail Slot (Doc ID 2064290.1)

Last updated on MAY 18, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

IHAC getting an error when they audit the mail slot. Replaced the robot but the new robot failed with the same error...put back with the old robot and currently library is operational but the mail slot still cannot be audited.
What target the is robot trying to find?

Symptoms

Latest log with using old robot:

2015-10-06T14:49:20.097 0000 0.0.13.0.1 5651 "cmo_calibrate_target failed to find target for address (Mailslot #) 3, cmo_status=3; cmo_target_vertical() visionStatus=2;
2015-10-06T14:49:20.131 0000 0.0.14.0.1 5651 "Director - auditResponse() cmo_calibrate_target failed to find target for address (Mailslot #) 3, cmo_status=3; cmo_target_vertical() visionStatus=2;

2015-10-06T15:10:04.905 0000 0.0.13.0.1 5651 "cmo_calibrate_target failed to find target for address (Mailslot #) 1, cmo_status=3; cmo_target_horizontal() visionStatus=2; cmo_target_horizontal: target not found for address (Mailslot #) 1;
2015-10-06T15:10:04.928 0000 0.0.14.0.1 5651 "Director - auditResponse() cmo_calibrate_target failed to find target for address (Mailslot #) 1, cmo_status=3; cmo_target_horizontal() visionStatus=2; cmo_target_horizontal: target not found for address (Mailslot #) 1;

The latest log from new robot:

2015-10-06T19:38:42.144 0000 0.0.12.0.1 5651 "cmo_calibrate_target failed to find target for address (Mailslot #) 1, cmo_status=3; cmo_target_horizontal() visionStatus=2; cmo_target_horizontal: target not found for address (Mailslot #) 1; End of Text" 000        robot-cmo   warn
2015-10-06T19:38:42.181 0000 0.0.12.0.1 5651 "Director - auditResponse() cmo_calibrate_target failed to find target for address (Mailslot #) 1, cmo_status=3; cmo_target_horizontal() visionStatus=2; cmo_target_horizontal: target not found for address (Mailslot #) 1;


Also found these error:

2015-10-06T19:49:40.922 0000 0.0.0.0.0 3300 "IFM cartridge with unreadable label at: (Mailslot #) 1 "                 3200              ifm   info
2015-10-06T19:50:00.936 0000 0.0.0.0.0 3300 "IFM cartridge with unreadable label at: (Mailslot #) 2 "                 3200              ifm   info

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms