Oracle ZFS Storage Appliance: Platinum Support Check
(Doc ID 2068328.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle ZFS Storage Appliance Racked System ZS5-2 - Version All Versions to All Versions [Release All Releases]Oracle ZFS Storage Appliance Racked System ZS7-2 High-End - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Backup Appliance ZS5-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Backup Appliance ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)
Goal
This document is designed to help and explain in detail how to resolve configuration issues identified by the ZFS Platinum Support Checks Workflow.
A "Certified Platinum Configuration” is a combination of the hardware systems, integrated software, operating system and programs as described here:
http://www.oracle.com/us/support/library/certified-platinum-configs-1652888.pdf
To receive Platinum Services as provided by Oracle Support Services (“OSS”) and described in the “Platinum Services” section below, you must:
- Have a Certified Platinum Configuration running the program releases unaltered
- Be current on a technical support services contract for Software Update License & Support
- Properly license all programs in the Certified Platinum Configuration
- Enable continuous connection to the Certified Platinum Configuration
- Acquire a gateway that meets the minimum gateway specifications
- Permit Oracle to deploy its Virtual Private Network (“VPN”) on the gateway
- Provide network access to deploy the gateway, VPN, and Oracle fault monitoring tools
- Provide Oracle with administrative level privileges and access to the Certified Platinum Configuration
- Platinum Services are in addition to Software Update License & Support and Oracle Premier Support Systems, as described above.
Solution
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In this Document
Goal |
Solution |
References |