SL150 - CAP Eject Failure (Doc ID 2072338.1)

Last updated on OCTOBER 01, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Issue on a SL150 CAP.

Customer ejects 13 tapes into extended mailslot.

The robot fills the mailslots - no problem.

Open CAP from Op Panel - Small CAP pops open - Large CAP is released to pull out.

Customer gets all tapes out of the CAPS - pushes both CAPs back in at the same time.

Library then thinks there are still tapes in the Small CAP and get the following User Activity event:

Unlocking the Mailslot ExpansionOpening the MailslotMailslot failed to pop openLocking the Mailslot ExpansionERROR: Mailslot failed to pop open.

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In this Document

Symptoms

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