SL150 - CAP Eject Failure (Doc ID 2072338.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Issue on a SL150 CAP.

Symptoms

Customer ejects 13 tapes into extended mailslot.

The robot fills the mailslots - no problem.

Open CAP from Op Panel - Small CAP pops open - Large CAP is released to pull out.

Customer gets all tapes out of the CAPS - pushes both CAPs back in at the same time.

Library then thinks there are still tapes in the Small CAP and get the following User Activity event:

Unlocking the Mailslot ExpansionOpening the MailslotMailslot failed to pop openLocking the Mailslot ExpansionERROR: Mailslot failed to pop open.

  
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms