SL150 - CAP Eject Failure
(Doc ID 2072338.1)
Last updated on JANUARY 29, 2021
Applies to:StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.
Issue on a SL150 CAP.
Customer ejects 13 tapes into extended mailslot.
The robot fills the mailslots - no problem.
Open CAP from Op Panel - Small CAP pops open - Large CAP is released to pull out.
Customer gets all tapes out of the CAPS - pushes both CAPs back in at the same time.
Library then thinks there are still tapes in the Small CAP and get the following User Activity event:
Unlocking the Mailslot ExpansionOpening the MailslotMailslot failed to pop openLocking the Mailslot ExpansionERROR: Mailslot failed to pop open.
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