Some Chunks in the Call Media Details are Gray and Have no Voice Quality Values Attached (Doc ID 2072634.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Communications Session Monitor - Version 3.3.90 to 3.3.90 [Release 3.0]
Oracle Communications Session Monitor - Version 4.0 to 4.0 [Release 4.0]
Information in this document applies to any platform.

Goal

This document enumerates possible reasons why some chunks in the call Media Details to be rendered gray, with no Voice Quality values attached when viewed within Oracle Communications Session Monitor / Palladion.

Solution

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In this Document

Goal

Solution

References

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Some Chunks in the Call Media Details are Gray and Have no Voice Quality Values Attached (Doc ID 2072634.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!