Sun Ray Client's Local Configuration Graphical User Interface Fails To Start After Upgrading Sun Ray Operating System/Firmware (Doc ID 2073408.1)

Last updated on APRIL 24, 2017

Applies to:

Sun Ray Software - Version SRS 5.3 to SRS 5.4.5 [Release 5.0]
Sun Ray Hardware - Version SROS 11.0 to SROS 11.1.7 [Release 11.0]
Information in this document applies to any platform.

Symptoms

Sun Ray Software provides optional functionality to modify a Sun Ray Client's local configuration through a Graphical User Interface (GUI) tool. Pressing one of the following key combinations on a Sun Ray Client will bring up the GUI:

        Stop-S or Ctrl-Pause-S

        Stop-M or Ctrl-Pause-M

Users find though that GUI does not appear.

Changes

Upgraded Sun Ray Sun Ray Operating System (SROS) to a newer release.

Cause

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