PDF Printer Is Not Created Within Windows 2012 R2 Application Session Hosted By Secure Global Desktop 5.2

(Doc ID 2074067.1)

Last updated on MAY 05, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.2 to 5.2 [Release 5.0]
Information in this document applies to any platform.

Symptoms

When using Oracle Secure Global Desktop (SGD) and launching a Windows 2012 R2 session,  the user finds that the PDF Printer (Universal PDF Printer) is not visible within the Windows session despite this functionality being enabled within SGD.

Cause

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