My Oracle Support Banner

apid Error "probe proto rtp lost X frames" and rapid Error "ERROR [ZMQ_FORWARDER_000] " in the syslog/messages Files (Doc ID 2074657.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.


The following message can be found in the /var/log/syslog* or /var/log/messages* file on the OCSM probe:

IMPORTANT: Note that the above rapid message will always cause the apid message as well, but not the other way around. This means that the apid log message can be there without the rapid message. With a version as of, if the apid error is there but the rapid error is not there, it would mean that the messages are lost internally in rapid. In that case adjusting the parameter in /etc/iptego/rat.local.conf (as explained below) will not help, but the parameter in /etc/iptego/rapid.local.conf should still help.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Increasing the HWM
 2. (If necessary) Increase the HWM again
 3. (If necessary) Disable the HWM limit
 4. (If necessary) Reverting the changes

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.