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SL150 - Tapes Could Not Automatically Be Moved From The Mailslot Expansion To Magazines (Doc ID 2081301.1)

Last updated on MARCH 01, 2018

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Issue descriptions by steps:
1. Entered tapes in both mailslot and mailslot expansion.
2. Closed the mailslot expansion and then the mailslot.
3. Tapes in the mailslot were moved to the magazines, but tapes in the mailslot expansion were still there - not moved.
4. Successfully moved tapes from the mailslot expansion to magazines using browser-based user interface.

The SL150 is reporting 19 CAP cells. Following is taken from the service bundle.
The actual backup application may not be aware of the additional CAP cells.
Have to ask, is the customer using the left or right magazine? The expansion is on the right side.

File View - usr/local/cellDb.txt
0,7,1,0,+,0,0,255,255,0,0,255,0,0 <--------------------- Robotic hand
10,3,1,0,+,0,0,255,255,0,0,1,1,12 <--------------------- CAP Cells, 19

Symptoms

 Tapes Could Not Automatically Be Moved From The Mailslot Expansion To Magazines.

Changes

 

Cause

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