Unable to reboot the SBC (Doc ID 2084081.1)

Last updated on JUNE 08, 2017

Applies to:

Acme Packet 4500 - Version S-Cx6.2.0 to S-Cz7.3.0 [Release S-Cx6.0 to S-Cz7.0]
Information in this document applies to any platform.

Goal

The SBC is oos and the customer need to bring the SBC  in good health status. They made some configuration changes and they are unable to save it or reboot the SBC.

 

When they tried to save the config, they noticed below errors:

 Receiving error: "Save-Config "FAILED" system busy, could not send request
Reboot this SD [y/n]?: yes

--------------------------------------
Another session is:
Saving, backing up or restoring configuration
Please try again later...
----------------------------------------
las-acmea-man# save-config
checking configuration
Save-Config 'FAILED' system busy, could not send request.
las-acmea-man# reboot

--------------------------------------------------------
WARNING: you are about to reboot this SD!
WARNING: Configuration changes have not been saved!
  Rebooting without performing a save-config will
  result in all configuration changes being lost!
--------------------------------------------------------

Reboot this SD [y/n]?: y

--------------------------------------
Another session is:
Saving, backing up or restoring configuration
Please try again later...
----------------------------------------
 

 

Solution

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