Oracle ZFS Storage Appliance: Snap Management Utility (SMU) for Oracle Database - BUI Unresponsive after Login

(Doc ID 2086075.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms



The Oracle Snap Management Utility for Oracle Database (SMU) BUI hangs after login while displaying the administration interface.

No spinning cursor. Clicking has no effect.

The SMU command line utility works fine.


When launching the BUI, the following errors are logged in smu.log:

 

Changes

Application accounts were added or modified.

 

Cause

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