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STA - Unable to Connect to the Weblogic Console from Any Browser (Doc ID 2090935.1)

Last updated on JUNE 25, 2018

Applies to:

StorageTek Tape Analytics - Version 2.0 to 2.3 [Release 2.0]
Information in this document applies to any platform.

Symptoms

Cannot access the Weblogic console via any browser. However, the STA BUI is accessible without any problem.

The Weblogic server is running and is listening on ports 2019 and 2020:
---
<Channel "DefaultSecure[4]" is now listening on 169.254.182.77:7020 for protocols iiops, t3s, ldaps, https.>
<Channel "Default[1]" is now listening on 10.246.32.47:7019 for protocols iiop, t3, ldap, snmp, http.>
<Channel "Default[3]" is now listening on 10.246.41.28:7019 for protocols iiop, t3, ldap, snmp, http.>
<Channel "DefaultSecure[1]" is now listening on 10.246.32.47:7020 for protocols iiops, t3s, ldaps, https.>
<Channel "Default[2]" is now listening on 10.131.23.55:7019 for protocols iiop, t3, ldap, snmp, http.>
<Channel "DefaultSecure" is now listening on 10.246.41.151:7020 for protocols iiops, t3s, ldaps, https.>
<Channel "DefaultSecure[5]" is now listening on 127.0.0.1:7020 for protocols iiops, t3s, ldaps, https.>
<Channel "Default[4]" is now listening on 169.254.182.77:7019 for protocols iiop, t3, ldap, snmp, http.>
<Channel "DefaultSecure[2]" is now listening on 10.131.23.55:7020 for protocols iiops, t3s, ldaps, https.>
<Channel "DefaultSecure[3]" is now listening on 10.246.41.28:7020 for protocols iiops, t3s, ldaps, https.>

The browser is getting this error message:
 ---

     This webpage is not available
     ERR_CONNECTION_TIMED_OUT

Changes

New STA installation

Cause

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