Dialog Box Stating "Oracle Secure Global Desktop Client has stopped working" is Displayed When Logging in to Secure Global Desktop From a Windows Client Device
(Doc ID 2094992.1)
Last updated on OCTOBER 22, 2021
Applies to:Oracle Secure Global Desktop - Version 5.2 and later
Information in this document applies to any platform.
The Secure Global Desktop (SGD) Client is installed on a supported Windows client as per:
Frequently, users report that when launching the SGD client to login to SGD, it will fail and a dialog box stating:
The dialog box is presented after the SGD Login dialog box and the users are unable to reach their Workspaces/Webtops.
If the SGD client logging is enable to All as per:
The client log will show an example of the following:
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