A "SOAP Fault - Secure Global Desktop Client" Dialog Box is Displayed After Logging into Secure Global Desktop 5.2 With a Windows Client Device (Doc ID 2095338.1)

Last updated on JANUARY 29, 2016

Applies to:

Oracle Secure Global Desktop - Version 5.2 to 5.2 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Users report that they see a "SOAP Fault - Secure Global Desktop Client" dialog box displayed after the Secure Global Desktop (SGD) Login dialog box when using a Windows client device. An example of the contents of the dialog box is below:

 

from the command prompt on the Secure Global Desktop Windows client device, they see one or more printers with a "Port name" that is more than 256 characters in length.

Cause

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