Oracle ZFS Storage Appliance: Supportbundle Disappears after the Upload Failed or Cancelled (Doc ID 2096849.1)

Last updated on MAY 02, 2016

Applies to:

Sun ZFS Storage 7120 - Version All Versions and later
Sun ZFS Storage 7320 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

After downloading the support bundle from the BUI, it became corrupted and unable to extract.

Or

When support bundle failed to upload or upload cancelled, the support bundle would disappear from the BUI/CLI after a short while.

Cause

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