ProTrace Provide Incomplete Trace When Involved Sessions Are Based on Enriched Dictionary

(Doc ID 2104395.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.5 to 10.1.5 [Release 10.0]
Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.5.1 to 10.1.5.1 [Release 10.0]
Information in this document applies to any platform.

Symptoms

The trace feature does not provide a complete result despite the fact that couplet exists (this point must be verified prior to continue investigation). Indeed, instead of showing all xDRs related to the first xDR, only one xDR is displayed: the one used to launch the trace.

EPIs are also well defined.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms