LSMS alarm "Shadow files are out of sync between primary and secondary" & "password files are out of sync between primary and secondary" (Doc ID 2105234.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version LSMS 11.x to LSMS 12.0 [Release LSMS 11.0 to LSMS 12.0]
Information in this document applies to any platform.

Goal


Procedure to clear LSMS Alarm "The shadow files are out of sync between primary and secondary" and alarm "The password files are out of sync between primary and secondary" observed in syscheck as follows

 

Running modules in class lsmshc...
* users: FAILURE:: MINOR::5000000000040000 -- Platform Health Check Failure
* users: FAILURE:: The shadow files are out of sync between primary and secondary
* users: FAILURE:: MINOR::5000000000040000 -- Platform Health Check Failure
* users: FAILURE:: The password files are out of sync between primary and secondary
One or more module in class "lsmshc" FAILED

 

Solution

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