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NSP Alarm Forwarding - How to Avoid Duplicate Emails when Using SMTP ? (Doc ID 2105698.1)

Last updated on APRIL 01, 2021

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.4 and later
Information in this document applies to any platform.


When the customer is configuration a "Mail From" email address in NSP Alarm Forwarding application, the forwarded email will be sent once from the default email address ( and once from the customized email address. So the receiver will receive duplicate emails for each forwarded alarms.

How can this behaviour be fixed ?


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