NSP Alarm Forwarding - How to Avoid Duplicate Emails when Using SMTP ?
Last updated on JULY 28, 2016
Applies to:Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.4 and later
Information in this document applies to any platform.
When the customer is configuration a "Mail From" email address in NSP Alarm Forwarding application, the forwarded email will be sent once from the default email address (firstname.lastname@example.org) and once from the customized email address. So the receiver will receive duplicate emails for each forwarded alarms.
How can this behaviour be fixed ?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms