Exalytics and OBIEE 11g: Managed Server is Not Starting After Upgrading from OBIEE 11.1.1.7.0 to 11.1.1.9.0 (Doc ID 2107734.1)

Last updated on JUNE 25, 2017

Applies to:

Oracle Exalytics Software - Version 1.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upgrade BI Domain using the config.sh, the following error occurs:

ERROR
-----------------------
The bi_server1 managed server goes from a Running State to an Admin State, causing the config.sh to fail.

bi_server1.log shows:

<BEA-149060> <Module mobile of application bimad [Version=11.1.1] successfully transitioned from STATE_ADMIN to STATE_ACTIVE on server bi_server1.>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.  Take a backup for OBIEE directories and Timesten database.
2.  Upgraded OBIEE 11.1.1.7.0 to 11.1.1.9.0 (NOTE: also used TIMESTEN software upgrade option).
3.  Upgrade was successful.
4.  Executed config.sh to update BI DOMAIN.
5.  Failed configuration update because BI_SERVER1 failed to start.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms