Ops Center Reports "Internet Disconnected" (Earth Globe is not lit) while no symptoms are evident

(Doc ID 2107877.1)

Last updated on OCTOBER 19, 2017

Applies to:

Enterprise Manager Ops Center - Version 12cR3 (12.3) to 12cR3 (12.3) [Release 12.0]
Information in this document applies to any platform.


 Ops Center Reports "Internet Disconnected" (the earth Globe is greyed out) while no symptoms are evident.


1. Confirm - Ops Center is configured Direct-Internet (NO http Proxy), which you can confirm fields are BLANK from (BUI) browser interface:

NAVIGATION -> Adminstration -> Enterprise Controller
ACTIONS -> Change HTTP Proxy
...Notice the SERVER (all fields) are BLANK (no HTTP Proxy is defined!)
...click <CANCEL>


2. And while OCDoctor.sh --check-connectivity passes all 5 tests OK





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