Ops Center Reports "Internet Disconnected" (Earth Globe is not lit) while no symptoms are evident (Doc ID 2107877.1)

Last updated on APRIL 27, 2017

Applies to:

Enterprise Manager Ops Center - Version 12cR3 (12.3) and later
Information in this document applies to any platform.

Symptoms

 Ops Center Reports "Internet Disconnected" (the earth Globe is greyed out) while no symptoms are evident.

 

1. Confirm - Ops Center is configured Direct-Internet (NO http Proxy), which you can confirm fields are BLANK from (BUI) browser interface:

NAVIGATION -> Adminstration -> Enterprise Controller
ACTIONS -> Change HTTP Proxy
...Notice the SERVER (all fields) are BLANK (no HTTP Proxy is defined!)
...click <CANCEL>

 

2. And while OCDoctor.sh --check-connectivity passes all 5 tests OK

 

Changes

NA

Cause

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