Ops Center Reports "Internet Disconnected" (Earth Globe is not lit) while no symptoms are evident (Doc ID 2107877.1)

Last updated on OCTOBER 19, 2017

Applies to:

Enterprise Manager Ops Center - Version 12cR3 (12.3) to 12cR3 (12.3) [Release 12.0]
Information in this document applies to any platform.

Symptoms

 Ops Center Reports "Internet Disconnected" (the earth Globe is greyed out) while no symptoms are evident.

 

1. Confirm - Ops Center is configured Direct-Internet (NO http Proxy), which you can confirm fields are BLANK from (BUI) browser interface:

NAVIGATION -> Adminstration -> Enterprise Controller
ACTIONS -> Change HTTP Proxy
...Notice the SERVER (all fields) are BLANK (no HTTP Proxy is defined!)
...click <CANCEL>

 

2. And while OCDoctor.sh --check-connectivity passes all 5 tests OK

 

Changes

NA

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms